
About Us
PRO-E AUTOMATION SDN BHD
Science is about knowing; engineering is about doing.
– Henry Petroski
PRO-E Technologies, since its inception in 2003, has evolved from a commission-based agent of engineering product hardware suppliers into a well-established and leading Integrated Solutions provider.
In more than 17 years, we have served many key industries including Government, Chemicals, Power, Utilities, Infrastructures and Manufacturing.
We are one of the pioneers and the leading supplier for automation and electronic security in area of critical infrastructures since 2005.
With this, we have penetrated strongly into the segments and became one of the most sought-after substation automation and physical security integrated management vendor.
From automation, we have expended our expertise into physical security integrated management and transformed into an EPCC (Engineering, Procurement, Construction & Commissioning) company for a wide range of Integrated Security System, Remote Automation and System Integration for onshore & offshore applications.
Our business partners and customers, especially those in the Power and Critical Infrastructures Industry, recognise our expertise and at many times appointed us as their technical service provider in the field of engineering, integrated solutions and site services for their oversea projects.
Henceforth, our experience has provided us with significant depth and understanding to the unique demands of our customers. Our determination drives us to work closely with them to ensure all projects are met with the best solutions and implementations.
Albeit being the leader in our field of technical services, we continue to strive for continuous growth, ensuring that we are parallel to the industry leaders that we serve. Our journey of growth is our vision now and in the coming future.
Vision & Mission
Vision
To be the business partner that provides:
Excellence in solutions and services to customers
Excellence in growth and development for employees, shareholders and stakeholders.
Mission
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Workplace
Being a Learning Organization where employees, the company’s most important assets, are inspired to transform to be the best they can be.
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Marketplace
Being the market leader in our field of controls and security business and to foster a network of business partners and an environment of mutual loyalty with each other.
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Community & Environment
Being responsible corporate citizen with staff participation that makes a difference.
Profit
Maximizing return to shareholders while being mindful of our overall responsibilities.
Organizational Information
Capabilities
PRO-E Technologies brings together latest technology and engineering from global manufacturers to provide innovative solutions and services for our customers with a local touch and professionalism.
PRO-E Technologies is staffed with a group of dedicated employees who are experienced and suitably qualified in the field of work they work in. More than half our staff and managers are technically trained and qualified engineers with relevant industry experiences. For over 7 years as the local business partner for Beckhoff Automation, Fast Systems, Southwest Microwave and Cathexis our engineers have acquired not only product knowledge but also industry focused application knowledge for Control systems and security solutions. We provide business results to our customers through the correct application of products, services and solutions that contribute to our customer’s enterprise in the areas of control, safety, efficiency, and reliability.
Our local team can support your project planning activities from grass root project engineering stage, whether your requirement involves a single piece of equipment, a complete engineered control system, local training or engineering services for the technology you already own. We strive to develop a long-term relationship with each customer by taking ownership and working together until the solution is implemented.
We provide life-cycle services to help you maximize your plant’s efficiency, capacity and reliability, and minimize your risk of downtime. Our service specialists receive factory trainings to stay current with technological changes and execute best maintenance practices to ensure quality workmanship to guarantee equipment running. We have extensive experiences in supporting plant turnaround services, plant retrofits, refurbishments, loop audit services and maintenance contracts in areas of Control & Security besides conventional product services and product diagnostic services.
PRO-E Technologies conducts periodic product engineering / application and maintenance schools as part of our after sales value added services to our customers.
Corporate Responsibilities
Responsible Corporate Citizen
As a responsible corporate citizen, PRO-E Technologies take initiatives in giving back to the community. PRO-E Technologies constantly strive to improve the quality of life in the workplace and community by focusing on their employees’ well-being, people development, customer care and community support, safety and environment.
People Development
PRO-E Technologies views its employees as an important asset that will continue to contribute to its future growth and success. As a long-term business strategy, PRO-E Technologies will continue to invest in staff learning and development relevant to their areas of work. Emphasis is being placed on the continuous upgrading and development of skills and competencies. Programmes are being implemented to nurture an adequate pool of effective, dynamic and technically competent workforce to sustain the PRO-E Technologies’s superior performance, commitment to excellence and prepare them for career progression.
Employees are also encouraged to lead a healthy lifestyle and have work life balance. Talks and news bulletin on health, safety awareness and other relevant topics for personal development are conducted on a regular basis.
Our vision is to be Learning Organization where employees are inspired to transform to be the best they can be. PRO-E Technologies’s current practice and direction is in line with Malaysia’s vision in developing our local resources & capabilities for nation building.
Customer Care
In an increasingly competitive landscape, PRO-E Technologies will continue to strive harder and commit resources to exceed expectations of its stakeholders and sustain its legacy of strong growth and leadership. PRO-E Technologies will continue to invest in human capital to deliver superior performance and stay ahead of its competitors.
Our customers come to PRO-E Technologies because we get things done professionally. We have proven our ability to deliver innovative, reliable solutions anywhere they need them. So that whatever the demand, whatever the challenge, we work hand in hand with our customers.
PRO-E Technologies is a local company that brings together global technology and engineering to provide innovative solutions for our customers. Together with our principals, we deliver comprehensive customer solutions. We conduct customer satisfaction survey annually to obtain feedbacks to ensure continuous customer satisfactory. Our vision is to have world-class staff providing localized services that understands our business partners’ requirements and culture.
Community
We believe in striking a balance between profitability and our social responsibility to the communities in which we operate. In reaching out to society, we organize programmes to encourage and support our employees in their voluntary efforts to connect with the communities that need our help. Besides financial assistance, our commitment to serve disadvantaged groups and communities goes the extra mile with the proactive involvement of our employees at the grassroots level dedicating their time and energy as volunteers.
Contact
e | info@pro-e.net
p | +603 8724 8233